1. Scope
This Privacy Policy explains how Oriqle Holdings LLC (“Oriqle,” “we,” “us,” or “our”) collects, uses, discloses and protects personal information when you use oriqle.com, Oriqle applications, analytical tools, educational content, community features and related services.
2. Information We Collect
Account and contact information. Name, email address, login/account identifiers, profile information and information you provide when communicating with us.
Subscription and transaction information. Membership status, purchase history, billing status and payment-related identifiers. Payment card information is generally processed by our payment processor rather than stored directly by Oriqle.
Property and investment information. Deal assumptions, property information, financing inputs, operating assumptions, budgets, analyses, saved projects and other information you choose to enter into Oriqle tools.
Community and support information. Posts, messages, feedback, survey responses, support requests and other communications.
Technical and usage information. IP address, device and browser information, log data, pages and features used, timestamps, referral information and similar diagnostic or analytics information.
Cookies and similar technologies. Information collected through technologies used for authentication, preferences, security, analytics and, where implemented, marketing.
3. How We Use Information
We use information to provide and operate the Services; create and secure accounts; process subscriptions; perform calculations and generate requested analyses; save user work where enabled; provide support; communicate service and account information; improve features and user experience; prevent fraud and abuse; maintain security; comply with legal obligations; and, where permitted, send educational, product or marketing communications.
We may use aggregated or de-identified information for analytics, benchmarking, research and product development where the information cannot reasonably identify an individual.
4. How We Disclose Information
We may disclose information to service providers that help operate the Services, including providers of hosting, database, authentication, payment processing, transactional email, analytics, backup/storage, customer support and security services, subject to appropriate safeguards.
We may disclose information when required by law or legal process; to protect rights, safety or security; in connection with a merger, financing, acquisition, reorganization or sale of business assets; or at your direction or with your consent.
Oriqle does not sell personal information for money.
5. Payment Processing
Payments may be processed by Stripe or another payment processor. The processor receives payment and transaction information necessary to process payments, prevent fraud and provide payment services. Its handling of personal information is governed by its own terms and privacy policy.
6. Cookies and Analytics
Oriqle may use cookies, pixels, local storage and similar technologies for essential functionality, authentication, security, preferences and analytics.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, maintaining transaction and business records, resolving disputes, enforcing agreements, meeting legal obligations and protecting security. Retention periods may vary by data type and legal requirement.
8. Security
We use reasonable administrative, technical and organizational measures designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security. Users are responsible for protecting account credentials.
9. Your Choices and Privacy Rights
You may update certain account information through the Services and may unsubscribe from non-essential marketing email using the unsubscribe mechanism provided. Service and transactional messages may still be sent where necessary.
Depending on where you live, applicable law may provide rights to request access, correction, deletion, portability, restriction, objection, or information concerning certain uses or disclosures of personal information. To submit a privacy request, contact us using the information below. We may verify identity before fulfilling a request and may retain information where permitted or required by law.
10. Children
The Services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will take appropriate steps to delete it.
11. International Users
If you access Oriqle from outside the United States, information may be processed in the United States and other countries where service providers operate.
12. Third Party Links and Services
The Services may contain links to or integrations with third parties. Their privacy practices are governed by their own policies, not this Privacy Policy.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the effective date and provide additional notice when required by law.
14. Contact
Privacy questions and requests may be sent to support@oriqle.com. Mailing address: Oriqle Holdings LLC, 201 Hawksberry Lane, Florence, AL 35633.